Pricing · net prices as of 6 October 2026
Pricing: fixed prices, before anything is built
A marketing agency gets its own system for a fixed €19,500 / $22,500 net. A failing system starts with a triage for €1,900 / $2,200 net. Anything else starts with the savings audit for €1,200 / $1,400 net and a fixed build price. After launch, one fixed monthly fee keeps the system running and ships your changes. Team training is priced per group, below.
- €19,500 / $22,500
- the agency system, fixed, net
- €1,900 / $2,200
- recovery triage, net
- from €590 / $690
- plan for a system, net per month
Fixed prices
The agency system, the triage, the audit and the build
We do not quote blind and we do not bill hours. One engineer builds every system, so H2M starts 2 new builds a quarter; the triage and the audit start within days.
The agency system
€19,500 / $22,500net, a fixed price
For a marketing agency with 15-50 people: CRM, campaigns, webinars, the site and an AI operator in your Slack, as one system on your accounts. Bought piece by piece it is €35,770 / $41,270 net.
What it includes
- the CRM & leads, campaigns, webinars and CMS modules, set up for how you sell
- an MCP server, so the team asks Claude for lists, changes and reports
- an AI operator in your clients' Slack channels, every write audited
- your data moved from the old tools and checked against the source
- the first 3 months of Care included
- a launch date in the contract: 5% off the last instalment for each week late on our side
Recovery triage
€1,900 / $2,200net, one-off
When the shop, the CRM or the system your company runs on is failing. No audit first: the data is secured, then the cause is found while you keep selling.
What you get in 3 business days
- a full off-site backup, restored and checked before any change
- the cause measured on live production, not guessed
- the first fix when it is small and safe, with a one-line rollback
- a written report with every remaining fix priced
- the fee credited against the fixes or the first 3 months of a plan ordered within 30 days
Savings audit
€1,200 / $1,400net, one-off
After a free 30-minute call you get an offer. You pay by bank transfer against an invoice once you accept it, and you have the result in 5 business days.
What you get in 5 business days
- the 36-month math: today's subscriptions and the manual work around them against build, hosting and a plan
- the month from which your own system costs less in total, or a plain “do not build”
- the order of the move: what first, what later, what stays on a subscription
- the risks: data export, integrations, contract notice periods
- a fixed build price in writing
- the full audit fee deducted from the first build instalment if you order the build within 60 days of the report
- If the audit does not show savings of at least twice its fee over 36 months, you get the fee back.
The build
from €14,000 / $16,000net, a fixed price from the audit
A system built around your process, on your company's accounts: site, CRM, orders, automations or an AI agent. The price is fixed and comes from the audit, not from hours.
How it works
- the scope as a closed list in the offer; a request outside it gets a quote within 1 business day or goes into the Lane queue after launch
- paid in 4 parts for the stages: 30%, 30%, 25% and 15%
- code, domains and cloud accounts under your company
- for 90 days after acceptance we fix defects in the scope at no charge, as set out in the contract
- a monthly plan ticked in the offer, starting on launch day
All prices are net, in euros or US dollars: you pay in one of them, the one in your offer. VAT is added where it applies; businesses with a valid VAT number in another EU country are invoiced under reverse charge. Payment by bank transfer against an invoice, never before the call.
Monthly plans
After launch: one fixed fee a month
You pay for the system running and keeping up with change, not for hours. Each plan covers one system or one AI agent. Hosting and AI usage go on your own accounts, with a spending cap written into the order.
- ticked in the offer
Care
€590 / $690net a month
Minimum term: 3 months. Paid yearly: 10% less.
The system runs and keeps up with vendor changes such as payment providers, e-invoicing and marketplaces. Bigger changes go into a Lane sprint.
Included
- monitoring every 5 minutes
- a retired AI model replaced and tested again, AI spending cap with an alert at 80%
- a report every month
- a daily backup and a restore test every quarter
- TLS and domain, weekly dependency updates on green CI
- up to 2 small changes (S) a month
- up to 4 small changes (S) a month in the relaxed queue in total: no deadline, done when there is capacity
- major dependency versions every quarter
- outage: a response within 4 business hours
- a 30-minute call every quarter
Lane
€2,090 / $2,400net a month
Minimum term: 3 months. Paid yearly: 10% less.
Changes without separate quotes: you add them to one queue, set the order and see the due date of each change in the panel.
Included
- everything in Care
- 1 lane: one change in progress at a time, in the order you set
- up to 8 changes (S or M) a month in the relaxed queue in total: no deadline, done when there is capacity
- major versions and a restore test every month
- a review of models and costs every quarter
- a 45-minute call every month
A plan is not a one-click purchase: it goes into the offer after the audit or with the build. Already have a system or an agent that needs looking after? Write, and we start with a handover and a plan.
SLA: deadlines and credits
What each plan promises
All deadlines run in business time: Monday to Friday, 9:00-17:00 Central European Time, excluding public holidays at H2M's registered office; for a team in New York that is 3:00-11:00. The clock starts when you report an issue in the H2M panel or when monitoring raises an alarm.
| Care | Lane | |
|---|---|---|
| Net price per month | €590 / $690 | €2,090 / $2,400 |
| Response: critical outage (P1) | 4 hours | 1 hour |
| Response: serious bug (P2) | 1 day | 4 hours |
| Response: minor bug (P3) | 3 days | 1 day |
| Response: question or change (P4) | 5 days | 2 days |
| Service restored after a P1 | 1 day | 4 hours |
| P1 response hours | Mon-Fri 9:00-17:00 | Mon-Fri 9:00-17:00 |
| Changes in progress | up to 2 small a month | 1 at a time |
| More changes, relaxed queue (no deadline) | up to 4 a month, small (S) | up to 8 a month, S or M |
| Change delivered, S / M / L | S: 2 days | S: 2 days (target 1 day) · M: 3 days · L: 7 days |
| Credit: late P1 response | 10% | 10% |
| Credit: late P2 response | none | 5% |
| Credit: late changes or an idle lane | none | 10% |
| Credit cap per month | 25% | 30% |
| Minimum term | 3 months | 3 months |
The table scrolls sideways.
- Monitoring checks the system every 5 minutes and opens a P1 incident after 2 failed checks.
- Change sizes: S is up to about 2 hours of work (a form field), M up to 1 day (a new report), L up to 3 days (a simple integration, a new screen). Anything bigger is split into L changes or quoted.
- The change credit (Lane) applies to a month in which at least 2 changes came in late and they were more than 20% of those delivered, or in which the lane stood idle for more than 3 business days in total while a sized change was waiting.
- Credits are written into the contract and come off the next month's invoice. If the cap is reached in 2 of 3 consecutive months, you can leave with immediate effect.
- The first 2 months are a measurement period: deadlines and credits are measured and reported, but the credit is 0. During that time you can leave on 14 days' notice, by email.
- Minimum term: 3 months. A Lane sprint is the exception: 1 or 2 months of Lane paid upfront, with no minimum term; after it, Care runs if the order says so.
- If the owner is ill or away unplanned with no stand-in, reported in the panel by 10:00, the fee drops by 1/21 for each such business day, up to 10 business days a year.
- At the weekend monitoring detects and logs an outage; a person picks it up on Monday from 9:00.
Training for teams
Workshops and mentoring, per group
Per group for the workshops, per person for mentoring, never per seat. Every workshop ends with a repository the team keeps and a written plan for what to automate next.
Fast workshop
€2,100 / $2,400net per day, per group of up to 12
Four 75-minute modules on your own repository. Everyone leaves with a working thing, committed.
Included
- a sandbox per participant and the API tokens for the day
- the shared repository, handed over
- the team playbook: prompts, guardrails, what to automate next
Two-day programme for investment teams
€3,750 / $4,300net per group of up to 12
The core day plus one track: modelling and sourcing, or diligence and documentation.
Included
- a prompt library for the five tasks your desk repeats
- a one-page data rule: what may be pasted, what stays offline
- each participant's sandbox for 30 days after
Mentoring programme
€2,350 / $2,700net per quarter, one person
Ten 60-minute sessions inside a quarter on the mentee's own work, async review between them.
Included
- session notes and every file we built, in their repository
- a one-page roadmap for the next quarter
VAT is added where it applies. Travel and accommodation at cost.
Payment
How and when you pay
Always by bank transfer against an invoice. Nothing is paid before the call.
- Audit
- After a free 30-minute call you get an offer with the amount. You pay by bank transfer against an invoice once you accept it; the 5 business days run from the payment and access to the data listed in the offer.
- Triage
- Once you accept the offer after the call, by bank transfer against an invoice; the work starts when the payment is booked or, if production is down, on your written order.
- Build
- 4 instalments for the stages: 30%, 30%, 25% and 15%, each by bank transfer against an invoice. The agency system is paid the same way.
- Plan
- An invoice every month from launch day, or once a year for less.
- Hosting and AI
- On your own accounts, paid to the providers directly. The AI spending cap is written into the order.
- Work outside the plan
- Only after you accept a quote in the panel, before it starts. Without that nothing is done and nothing is invoiced.
Questions about pricing
Tap a question to see the answer.
Net prices · as of 6 October 2026
Because it is real work on your invoices, process and integrations, finished within 5 business days. You get a document you can take to any other engineer. If you order the build within 60 days of the report, the full audit fee comes off its first instalment.
We say so and do not build. The document stays with you. If the audit does not show savings of at least twice its fee over 36 months, you get the fee back.
Yes. The plan is ticked in the build offer and you can untick it. Without a plan, fixes after those 90 days are quoted separately and there is no guaranteed outage response.
The next month's invoice drops by the credit in the SLA table, up to the monthly cap. We calculate it and show it in the monthly report. In the first 2 months, the measurement period, it is measured but not deducted.
After the minimum term, at any time, in the panel or by email: the plan ends at the end of the paid period. On Lane you can also drop to Care for 1-3 months, twice a year, instead of cancelling. Code, domains and accounts are under your company, so if you leave we hand over access and documentation within 10 business days.
Something else? Write to me
Next step
Start with a 30-minute call
Pick a free time in my calendar, or email me about your company and the subscriptions you want to replace: I reply within one business hour on business days. The call is free; an offer comes only after it.
H2M sp. z o.o. · VAT ID PL5252680451