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Work · Agency · 25 people

A Slack-native AI operator for a 25-person agency

Headless Claude Code behind one write-gated MCP gateway, in 87 client channels, with a brand voice distilled from 2,315 real call transcripts.

87client channels
95tools in the gateway
27skills
2,315call transcripts distilled

Numbers as cleared by the owner. Nothing rounded, nothing added.

01

The situation

A marketing agency with 25 people and one Slack channel per client. Knowledge about each client lived in calls and heads, and every write to the CRM was a manual step.

02

What was built

An operator, named Klaudiusz by the team, that lives in Slack: headless Claude Code with 27 skills, answering in the client channels.

Every write goes through one MCP gateway with 95 tools and an audit trail; nothing touches the CRM without passing that gate.

The brand voice was not a style guide: 2,315 sales-call transcripts were distilled into it.

03

What changed

The team asks the operator in the channel where the client already is. Writes are auditable, so the gate can be trusted with more over time.

04

How it runs

Slack, Claude Code, one MCP gateway, on the agency's accounts. The skills and the gateway are in the agency's repository.

How the pieces connect

The system on one map. Arrows show what feeds what; hover a piece to light its path.

Slack

87 client channels

Where the team and the operator meet.

CC

Headless Claude Code · 27 skills

The operator, with the distilled brand voice.

MCP

Write-gated gateway · 95 tools

One gate for every write, with an audit trail.

CRM

Agency CRM and systems

Reached only through the gateway.

Runs on

  • Claude
  • Anthropic
  • MCP
  • Typescript
  • Node.js
  • Workers

If you want one of these

Three steps. The six-step version, with the brief and the video request, is on the home page.

  1. 01

    Scoping call

    30 min, free

    You describe the situation; I ask three questions and propose a shape.

  2. 02

    Roadmap and architecture

    $1,250 deposit

    A written plan with a date. The deposit is credited to the first invoice; the documents are yours either way.

  3. 03

    Build, handoff, operate

    date on the roadmap

    One engineer builds every layer on your account, documents it, and can keep operating it.

Questions I get about this

Tap a question. The answer comes back like a text.

Scoping calls · most weeks

A written roadmap and an architecture for your system, delivered after the scoping call. If we build together, the full amount comes off the first invoice. If not, the documents are yours to take to anyone.

You do. The repository, the Cloudflare account, the domains and the data sit under your company from day one. I get access, not ownership.

The roadmap gives you a date before you commit to the build. The stack is small and one person builds every layer, so nothing waits in a queue between departments.

Yes, before you send the brief if you need it. Send yours or use mine.

Something else? Ask it on the call

A 30-minute call, free

Thirty minutes, then a written plan

Leave an email. I reply within one working day with three questions and a proposed plan, not a deck.

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