Numbers as cleared by the owner. Nothing rounded, nothing added.
01
The situation
A marketing agency with 25 people and one Slack channel per client. Knowledge about each client lived in calls and heads, and every write to the CRM was a manual step.
02
What was built
An operator, named Klaudiusz by the team, that lives in Slack: headless Claude Code with 27 skills, answering in the client channels.
Every write goes through one MCP gateway with 95 tools and an audit trail; nothing touches the CRM without passing that gate.
The brand voice was not a style guide: 2,315 sales-call transcripts were distilled into it.
03
What changed
The team asks the operator in the channel where the client already is. Writes are auditable, so the gate can be trusted with more over time.
04
How it runs
Slack, Claude Code, one MCP gateway, on the agency's accounts. The skills and the gateway are in the agency's repository.
How the pieces connect
The system on one map. Arrows show what feeds what; hover a piece to light its path.
Slack
87 client channels
Where the team and the operator meet.
CC
Headless Claude Code · 27 skills
The operator, with the distilled brand voice.
MCP
Write-gated gateway · 95 tools
One gate for every write, with an audit trail.
CRM
Agency CRM and systems
Reached only through the gateway.
Runs on
Claude
Anthropic
MCP
Typescript
Node.js
Workers
If you want one of these
Three steps. The six-step version, with the brief and the video request, is on the home page.
01
Scoping call
30 min, free
You describe the situation; I ask three questions and propose a shape.
02
Savings audit
€1,200 / $1,400 net, 5 business days
The 36-month cost comparison, the order of moves, the risks and a fixed build price. Paid by bank transfer after the call, once you accept the offer; credited in full against a build ordered within 60 days of the report. If the audit does not show savings of at least twice its fee over 36 months, you get the fee back.
03
Build, handoff, operate
fixed price from the audit
One engineer builds every layer on your account and documents it. The offer includes a monthly plan by default, so the system is looked after from launch day.
Questions I get about this
Tap a question to see the answer.
Scoping calls · most weeks
Savings audit. In 5 business days: the 36-month cost comparison, the order of moves, the risks and a fixed build price in writing. It costs €1,200 / $1,400 net, paid by bank transfer against an invoice after the call and after you accept the offer. If you order the build within 60 days of the report, the full amount comes off its first instalment; if not, the report is yours to take to anyone. If the audit does not show savings of at least twice its fee over 36 months, you get the fee back.
The repository, the Cloudflare account, the domains and the data sit under your company from day one, and the data is yours. Code built only for you becomes yours once it is paid for, as the contract sets out; H2M modules come with a perpetual licence. I get access to your accounts, not ownership of them.
The audit gives you a date and a fixed price before you commit to the build. The stack is small and one person builds every layer, so nothing waits in a queue between departments.
Yes, before you send the brief if you need it. Send yours or use mine.
Pick a free time in my calendar. Or leave an email: I reply within one business hour with three questions and a proposed time for the call, not a deck.
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